Transportation & Logistics Manager

The Transportation & Logistics Manager will help ensure we deliver products to our customers accurately and efficiently. This position works to ensure goods are moving from suppliers to our customers utilizing the most cost-effective methods with USPS, UPS, Fed Ex, LTL, and 3PL partners. This person will help provide data, metrics, & shipping solutions working in unison with various departments. This role will provide the needed guidance and insight with strategic initiatives while helping develop and control accurate budgets.

This on-site position is full-time, salary exempt, at the Winslow Fulfillment Center and reports to the Director of Operations.

Pay Range: $76,000.00 to $89,000.00 per year. Compensation is commensurate with experience.

• Responsible for directly monitoring and ensuring the timely movement and delivery of all freight and customer parcel shipments to both domestic and international shipping destinations
• Is the in-house expert for ensuring that all needed shipping documentation, declarations, commercial invoices, packing slips, and other compliance documents are in order ensuring uninterrupted order delivery
• Approves and audits all transportation bills with our outbound, inbound and drop-ship shipping partners to ensure billing costs match services provided
• Identify/Investigates/Communicates erroneous charges discovered on transportation invoices
• Proactively researches and reports on transportation delays, market conditions, & provides recommendations as needed
• Has a good knowledge of all shipping, labeling and packing related software applications that the business utilizes to ship with various carriers and ship methods
• Understands how shipping charges are presented on the web to customers & what ship methods are used for fulfillment
• Support purchasing with Vendor Routing Guides and shipping compliance requirements for purchase orders, imports, and exports
• Helps resolve problems concerning transportation, logistics systems, imports, exports, or customer issues when they occur for both inbound and outbound shipments
• Maintains, reviews, and assigns HTS classifications for all existing and new products to ensure import and export compliance
• Provides monthly/quarterly KPI data reporting or visuals for carriers and destinations
• Oversees shipping expenditures, supports budget development, and reports on monthly variances and cost trends
• Helps to identify shipping cost vs shipping revenue impacts to the business based on volume or service levels
• Provides destination-based shipping cost information for non-standard size and weights for products to support appropriate freight surcharge decisions
• Provides analysis for anticipated changes in service levels, pricing, tariffs, surcharges, or other regulation changes
• Understands our JSS Corp. Insurance Policies for product in transit & what coverage/limits our suppliers carry to limit JSS risk with product loss or additional expense within the supply chain
• Coordinates carrier insurance claims and provides reporting on claim status, recoveries, and trends
• Provides recommendations to reduce claims and improve damage/lost claims reimbursements
• Partners with shipping supervisor to identify packaging opportunities that prevent additional fees or recurring events with damaged goods
• Manages transportation provider relationships and serves as the primary point of contact for account representatives that provide transportation services, shipping software, and reporting tools
• Maintains all login/password or administrator related web portal access for all transportation, carrier, or customs & duty related sites
• Participate in cross-functional strategic initiatives that require…