Transportation & Logistics Manager

The Transportation & Logistics Manager will help ensure we deliver products to our customers accurately and efficiently. This position works to ensure goods are moving from suppliers to our customers utilizing the most cost-effective methods with USPS, UPS, Fed Ex, LTL, and 3PL partners. This person will help provide data, metrics, & shipping solutions working in unison with various departments. This role will provide the needed guidance and insight with strategic initiatives while helping develop and control accurate budgets.

This on-site position is full-time, salary exempt, at the Winslow Fulfillment Center and reports to the Director of Operations.

Pay Range: $76,000.00 to $89,000.00 per year. Compensation is commensurate with experience.

Responsible for directly monitoring and ensuring the timely movement and delivery of all freight and customer parcel shipments to both domestic and international shipping destinations

Is the in-house expert for ensuring that all needed shipping documentation, declarations, commercial invoices, packing slips, and other compliance documents are in order ensuring uninterrupted order delivery

Approves and audits all transportation bills with our outbound, inbound and drop-ship shipping partners to ensure billing costs match services provided

Identify/Investigates/Communicates erroneous charges discovered on transportation invoices

Proactively researches and reports on transportation delays, market conditions, & provides recommendations as needed

Has a good knowledge of all shipping, labeling and packing related software applications that the business utilizes to ship with various carriers and ship methods

Understands how shipping charges are presented on the web to customers & what ship methods are used for fulfillment

Support purchasing with Vendor Routing Guides and shipping compliance requirements for purchase orders, imports, and exports

Helps resolve problems concerning transportation, logistics systems, imports, exports, or customer issues when they occur for both inbound and outbound shipments

Maintains, reviews, and assigns HTS classifications for all existing and new products to ensure import and export compliance

Provides monthly/quarterly KPI data reporting or visuals for carriers and destinations

Oversees shipping expenditures, supports budget development, and reports on monthly variances and cost trends

Helps to identify shipping cost vs shipping revenue impacts to the business based on volume or service levels

Provides destination-based shipping cost information for non-standard size and weights for products to support appropriate freight surcharge decisions

Provides analysis for anticipated changes in service levels, pricing, tariffs, surcharges, or other regulation changes

Understands our JSS Corp. Insurance Policies for product in transit & what coverage/limits our suppliers carry to limit JSS risk with product loss or additional expense within the supply chain

Coordinates carrier insurance claims and provides reporting on claim status, recoveries, and trends

Provides recommendations to reduce claims and improve damage/lost claims reimbursements

Partners with shipping supervisor to identify packaging opportunities that prevent additional fees or recurring events with damaged goods

Manages transportation provider relationships and serves as the primary point of contact for account representatives that provide transportation services, shipping software, and reporting tools

Maintains all login/password or administrator related web portal access for all transportation, carrier, or customs & duty related sites

Participate in cross-functional strategic initiatives that require…