Office Manager

The Office Manager is responsible for all accounting operations of the business. The Office Manager is the primary point of contact for clients, vendors, and banks for any accounting or billing related concerns. This person has full responsibility over invoicing, accounts payable, accounts receivable, payroll, and updating client agreements. The Office Manager ensures that our accounting interactions with clients and vendors are handled in a manner that meets or exceeds all expectations.

Cutting Edge Network Technologies is a growing Managed Services Provider located in Maitland, Florida. We have been in business for over 22 years and have provided service to hundreds of small businesses. We have refined our culture and built a great team, which is exemplified by our five core values:
Exceptional Client Experience, Do the right thing, It's all about people, Today not Tomorrow, Passionate, and Determined.

Accounts Receivable

• Create and approve all invoices for billing including those for time, agreements, and products
• Post payments to client's accounts
• Create and apply credit memos
• Create deposits
• Create and audit agreements

Accounts Payable

• Receive and enter all bills. Verify charges on all incoming bills for accuracy and bring any discrepancies to the attention of the Vice President
• Cut vendor and mileage reimbursement checks and present them to the Vice President or President for approval and signature

Payroll

• Process payroll for all employees, ensuring accurate and timely payment
• Maintain payroll records and ensure compliance with relevant regulations
• Address any payroll-related inquiries from employees

Updating Customer Agreements

• Create and audit customer agreements
• Ensure all customer agreements are up-to-date and accurately reflect the terms and conditions
• Communicate any changes in agreements to the relevant parties

Additional Accounting Duties

• Soft reconcile all accounts including the business checking account and corporate credit cards
• Enter all charges on the accounts and note any discrepancies to the Vice President or President
• Provide account reports as requested or as needed
• Work with CPA on a monthly basis
• Job costing of retail sales: hardware, software, shipping
• Create and manage budget
• Review insurance policies annually and update as needed

Client Relationships

• Be primary accounting contact for the clients
• Develop and/or maintain all documentation related to the clients account and/or customer interactions regarding the account
• Respond to any customer concerns regarding invoices or account charges

Collections

• Create activities and maintain records of delinquent accounts
• Contact customer via phone and/or e-mail once account has become past due
• Send collection notice with statement after no response to e-mail or phone calls after invoice is 45 days past due
• Send second notice collection letter and statement, and refer accounts to VP and President once account is 60 days past due

Additional Duties and Responsibilities:

• Assist in planning company events and luncheons
• Manage office supplies
• Inventory management
• Assist in answering incoming service calls and creating service tickets
• Develop personal skills to efficiently and effectively work individually and as a member of the administrative team
• Participate in company-sponsored job-related activities and training to further develop skills

Knowledge, Skills, and/or Abilities Required:

• Education - High School diploma or GED equivalent. Prefer Bachelor's Degree in Business, Finance, Accounting, or related field
• Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and