Analyst - Sales Operations

Job Description Analyst - Sales Operations – WWCO Center of Excellence

Position Overview ADP is looking to hire a Sales Ops Analyst (part of the Commercial Operations Center of Excellence function) to help drive insights, innovation and process improvement.  As a key contributing member of the Commercial Operations team, you will utilize your analytical/technical skills and business acumen to proactively maintain and enhance our reporting metrics, key processes, analysis, and relationship with our partners.

They will partner and consult with cross functional leaders, and operations partners to provide timely support and drive enhancements in standard support. We are in search of team members that are self-starters, intellectually curious and can find innovative approaches to business problems/opportunities.

Responsibilities:
Analyzes business needs, sourcing of data and streamlining processes for efficient production Leverage and identify tools for effective streamlining (Power automate, Tableau, Python, copilot….)Highly skilled in the ability to learn, implement and manage new technologies as needed

Document processes and outline roadmaps for automation, ensuring timeliness with deliverables

Help identify and eliminate obstacles to replicate and scale support across the organization

Manage effective communication of updates, challenges and changes across key stakeholders to ensure outstanding support experience

Bring an analytical and problem-solving mindset to standard challenges in a rapidly changing environment

Develop a thorough understanding of key sales data sources and how they interact with one another to produce meaningful reporting, presentations and to identify workarounds to address gaps in data, sourcing or dependencies (i.e. SFDC, Oracle…)Leverage advanced analytical skills to identify correlations between diverse data streams that provide strategic direction to initiatives & priorities

Partner across functions and work streams to ensure alignment in deliverables and best practices

Provide guidance and expertise internally and externally on new automations and tools to ensure successful project roll out Successfully manage workload and deadlines for quick turnaround and provide highly engaged, client focused, Just-in-Time support Prepare key research, reporting, analysis, and communications to support sales leaders, while supporting system updates as needed

Key Attributes & Requirements:

A college degree is nice to have but not required. What’s more important is having the skills to do the job.  Other forms of acceptable experience include:3-5 years Operations Experience (ie Sales Ops, Revenue Ops, Marketing Ops, FP&A)
Strong analytical and technical skills (critical thinking, Excel, data aggregation/review)
Ability to formulate problem statements and structure analyses to identify root cause, provide options, present findings, and support decision making Excellent interpersonal, written, and oral communication skills to communicate

Ability to manage multiple initiatives, stakeholders, and client expectations, and self-prioritize

Ability to work effectively in cross-functional and matrix teams

Ability to strive in fast-paced evolving work environment

Project Management background a plus

Job Requirements N/A#LI-JC1#LI-Hybrid Job Details Job Type: Full-Time Category:
Operations Salaried:
Salaried