Community Health Worker II - Haitian Creole

Community Health Worker II – Haitian Creole

Location: Commerce Place

Work Days: primarily M–F, 8:30–5:00, occasionally nights and weekends

Category: Human and Social Services

Department: Health Access & Outreach

Job Type: Full time

Work Shift: Various Shifts

Hours/Week: 40.00

Union Name: Union of Social Workers

At Cambridge Health Alliance, our Department of Community Health is dedicated to improving the well‑being of our communities through collaborative partnerships, education, and accessible clinical services. We are committed to reducing health inequities, understanding and addressing the unique health needs of our community members, and serving as a vital link between patients, staff, and essential community resources. Our work is driven by a focus on health justice and equity, ensuring that everyone has the opportunity to achieve their best health.

The Community Health Worker II will be an integral member of CHA’s Community Health Improvement (CHI) Team. The CHW will work closely with CHI and community partners and serve as a liaison between the healthcare, municipal systems, and the community to facilitate access to services, address barriers to care, increase the delivery of culturally appropriate services, and actively build individual and community capacity.

This position will be assigned to work in Malden, Everett or Revere. The goal is to improve community resilience in these locations and address COVID response and long‑term recovery. The CHW model embeds ethnic/community‑based workers in CHA clinics and local Boards of Health. The deployment of trained community health workers in community and municipal settings strengthens COVID response efforts and addresses existing health disparities.

The program supports equitable recovery from the pandemic through successful vaccination efforts and equips partners to handle future emergencies in ways that mitigate inequities. This is a new position; roles and responsibilities will be fluid and co‑created between CHA and communities to best serve people. All responsibilities of the CHW will be consistent with the scopes of practice acts governing community health workers in Massachusetts.

• Shares ethnicity, language, socioeconomic status and/or life experiences with the community members served.
• High energy individual with excellent interpersonal, organizational, and computer skills.
• Ability to multitask and effectively interact with all members of the healthcare team, including patients.
• Maintains confidentiality around patient issues and proactively organizes and manages responsibilities.
• Flexible and empathic while engaging patients and problem‑solving barriers to improving their health.
• Requires daily travel between primary care sites, hospitals/specialty care, and home visits.
• Language:
  Haitian‑Creole REQUIRED.
• Education/Training:
  Bachelor's degree preferred, preferably in human services or a related field; CHW certification (when available), Community Health Education Center training within one year of start date, AHEC training, or 2 years of health science coursework.
• Work Experience:
  
  Two years in a relevant human service field in a multidisciplinary setting; experience with relevant community groups and/or in a multicultural setting preferred.
• Note:
  
  the final offer may vary within the listed Pay Range based on candidate’s experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state, and local laws, CHA policy forbids employees from discriminating against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability, or any other characteristic protected by law. CHA is fully committed to equal employment opportunity and a workplace free of unlawful discrimination.