Direct Care Respite Center

Role

Purpose:

The Direct Care staff will provide daily oversight to the patients of the Lynn Community Health Center’s Respite Care Center, ensure the program is welcoming and safe, and operates in a manner consistent with Housing Families values.

Responsibilities:
• Engage with all patients and staff in a friendly, professional manner.
• Conduct walkthroughs and assess each patient for their overall wellbeing and report any concerns about wellbeing immediately.
• Manage the RCC milieu to maintain a safe living environment.
• Organize and prepare meals daily.
• Manage daily washing and distribution of laundry and linens.
• Perform medication observation in accordance with RCC procedures.
• Respond to questions and concerns from patients in a professional and respectful manner and communicate their feedback to the appropriate staff.
• Follow established procedures and policies related to patients and RCC operations ensuring a respectful and inclusive atmosphere.
• Regularly inventory supplies for RCC.
• Maintain all public areas (offices, stairs, hallways, etc.) in a clean, orderly manner.
• Address emergency situations as necessary and provide skillful de-escalation.
• Follow all agency and RCC guidelines related to security, safety, and confidentiality.
• Attend and participate in staff meetings and all required HFI and RCC training.
• Meet weekly with Supervisor and address any job-related issues and receive feedback and support.
• Review all log entries and new memos posted daily.
• Log all relevant information in the appropriate format in daily log(s).
• Submit accurate timesheets on a timely basis.
• Perform other related duties as needed or as directed.
• Demonstrated timely and consistent work history
• Ability to walk up and down stairs quickly in an emergency.
• Ability to maintain boundaries and confidentiality.
• Ability to communicate effectively in English both verbally and in writing.
• Ability to work as part of a team.
• Ability to follow program guidelines on safety, handling emergencies, etc.
• Well-developed assessment skills and crisis management responses.
• Prior experience in a Direct Care or Supportive Services Role. Prior experience working in a medical facility is a plus.

Eligibility Requirements:
• Must be able to work available shifts: 8am-4pm, 4pm-12am, 12am-8am daily.
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.