Applications Analyst II- User Access​/Epic Security

Applications Analyst II – User Access/Epic Security

Join to apply for the Applications Analyst II – User Access/Epic Security role at Cambridge Health Alliance

• Location
  :
  Commerce Place
• Work Days
  : 8:00a-4:30p, Monday-Friday
• Category
  :
  Information Technology
• Department
  : IT Analysis
• Job Type
  :
  Full time
• Work Shift
  :
  Day
• Hours/Week
  : 40
• Union Name
  :
  Non Union

Position Summary
:
The Applications Analyst II is a member of the User Access/Epic Security team and supports the daily provisioning, editing, and terminating of access to multiple systems including Epic under the direction of the Senior Director of Applications.

Key Responsibilities
:

• System Maintenance and Optimization:
  Maintain and optimize current User Access workflows.
• Updates and Testing:
  Participate in application updates and complete required testing of new processes and functionality.
• New Application Integration:
  Integrate new applications into existing workflows.
• Liaison and Modification:
  Act as liaison between users and IT teams to guide security modifications based on updated needs.
• User Support and
  
  Education:
  
  Facilitate end users' understanding and maximize software use. Coordinate access provisioning with IT Education staff, especially for clinicians.
• Issue Resolution:
  Respond to user questions with timely answers and appropriate referrals.

Qualifications
:

• Bachelor’s degree in health care related field, Information Systems or Business Management, or equivalent experience.
• 3+ years experience as an Application Analyst or similar healthcare IT role.
• Appropriate Epic experience required; certification preferred.
• Strong interpersonal and team collaboration skills.
• Strong analytical skills.
• Critical eye for risk analysis, monitoring and quality assurance.
• Significant experience deploying systems in a complex healthcare organization.
• Experience working with cross‑functional groups and varied needs.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates from discriminating against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination and to equal employment opportunity.

We will not tolerate unlawful discrimination in any employment or career development condition.