Hallmark Field Installation Supervisor; part-time - Malden, MA

Job Overview

The Field Installation Supervisor (IS) is a part‑time position responsible for supervising a group of 2–3 Installation Merchandiser floaters within a specific geography. Installation Merchandisers help build Hallmark fixtures, move card departments, install new stores, relocate stores, and remodel card departments.

• Your starting hourly pay rate will be between $20.00 – $21.00 depending on your skills and experience.
• Eligible employees receive annual pay increases.
• Part‑time position with daytime and early evening hours, typically Monday through Friday.
• Average weekly hours: 10–30 hours per week.
• Availability the week before and after major holidays, including weekends, is required.
• Weekend work may be required during major holiday periods.

You'll perform supervisory overview and assistance with service work in a variety of retail stores such as grocery stores, drug stores, department stores, and mass retailers. The Supervisor role consists of two major components:

• Supervise and Manage Service:
  • Lead a team of 2–3 Installation Merchandiser floaters.
  • Document and track performance, providing manager feedback and input.
  • Address retailer concerns, retail execution issues, and merchandiser performance by collaborating with store management, field merchandisers, and the manager.
• Lead Department Remodels and Resets:
  • Prepare, direct, and follow up on minor installations that reset products, build fixtures, and merchandise items.
  • Lead or participate in major installations when business exceptions require additional support.
  • Major installations may involve moving the card department, building fixtures, and merchandising product.

In this role you must be able to motivate both in‑person and remote teams, follow through on commitments, and lead by example using Hallmark’s best practices. You should excel at managing and leading through change, delegate tasks when needed, and demonstrate strong problem‑solving skills. Organizational, time‑management, and administrative duties are also key responsibilities, as are building and maintaining strong customer relationships.

This is a physically demanding job that requires high energy and urgency. You will work on the sales floor as well as in back stockrooms. You must be able to push, pull, lift, and carry cartons and merchandise up to 30 pounds regularly and up to 50 pounds occasionally. You will also kneel, squat, walk, stand, climb stairs, and use stairlifts or ladders as needed.

• At least 18 years of age.
• Read, understand, and communicate in English.
• Operate a digital hand‑held device to open and read documents.
• Have access to a Wi‑Fi network and the internet.
• Have consistent transportation to travel to assigned stores as scheduled.
• Flexibility to work a changing schedule that may include occasional evenings or weekends.
• Required to work the week before and the week after major holidays.

Part‑time employees with a work schedule of less than 30 hours have access to voluntary benefits through Voluntary Benefits, including dental, vision, critical illness, accident insurance, hospital indemnity, and minimum essential coverage (preventive care).

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I‑9 Employment Eligibility Verification, and successfully passing a pre‑employment background check.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally protected status.