Technical Manager

Technical Manager Day-to-day of the role

• Provide specialist expertise and guidance to support the food safety culture.
• Propose the company's stance on emerging trends and develop necessary policies.
• Lead internal audits, identifying non-conformances, and collaborate on actionable solutions.
• Manage annual product traceability, withdrawal, and recall testing.
• Ensure all products comply with customer specifications.
• Regularly evaluate supplier performance through annual reviews, on-site visits, and external audits.
• Ensure timely delivery of product specifications and data sheets to customers.
• Address customer complaints efficiently and ensure Certificates of Authenticity and Compliance are provided within the agreed time frames.
• Oversee quality control, audits, and non-conformance actions to drive continuous improvement in technical and quality systems.
• Collaborate with the NPD team on product innovation.
• Review and enhance department procedures to improve efficiency.
• Lead, engage, and nurture the Technical, Quality, and Hygiene teams, establishing roles and responsibilities.
• Support team resource needs, recruiting and onboarding Technical, Quality, and Hygiene team members.

• Proven experience working in a senior technical role within the food manufacturing industry is essential.
• Demonstrable technical expertise supported by a relevant qualification such as a degree in food science or food safety qualification.
• Experience of leading third‑party/customer audits.
• Expert in implementing and monitoring food safety and quality policies.
• Skilled in driving continuous technical improvement and managing quality assurance teams.
• Strong communication skills, with the ability to build strong relationships at all levels.
• Excellent leadership skills with the ability to engage and develop teams.
• Strong customer focus with a commitment to customer satisfaction.
• IT literate including Outlook, Excel, and Word.
• High standards of numeracy and literacy.
• High levels of organisation, attention to detail, and collaboration skills.
• Ability to work at pace and manage multiple deadlines.