Device Deployment; Epic Go- Support Technician
Job in
Malvern, Hot Spring County, Arkansas, 72104, USA
Listed on 2026-10-11
Listing for:
Teceze USA
Full Time
position Listed on 2026-10-11
Job specializations:
-
IT/Tech
IT Support, Desktop Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
- Deploy, install, configure, and validate IT devices and peripherals.
- Set up and troubleshoot workstations, printers, scanners, WOWs (Workstations on Wheels), and other clinical/IT devices.
- Provide hands-on IT support during the Epic go-live period.
- Troubleshoot hardware, connectivity, configuration, and deployment issues.
- Perform post-deployment stabilization and hypercare support.
- Coordinate with project teams, site personnel, and end users to resolve issues quickly.
- Maintain a professional and customer-focused approach in a healthcare environment.
Required / Preferred Experience
- Desktop, deskside, or field support experience.
- Printer/scanner installation and troubleshooting.
- Workstation and peripheral configuration.
- Basic network/connectivity troubleshooting.
- Healthcare or hospital IT experience is preferred.
- Epic go-live or clinical application deployment experience is a plus.
- Experience providing hypercare/post-go-live support is a plus
We would love to welcome a new Device Deployment (Epic Go-Live Support Technician) to our group in Malvern, AR, United States.
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