Cloud Infrastructure Engineer

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans.

By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

Who is Customers Bank? Founded in 2009, Customers Bank is a super‑community bank with over $22billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster. Focused on you:
We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow. On the leading edge:
We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead. Proven reliability:
We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.

We are seeking a Senior Cloud Infrastructure Engineer with strong expertise in Azure platform engineering, Azure networking, operational reliability, and cloud governance. This role is focused on operationalizing secure, scalable, and resilient Azure platform services aligned to enterprise modernization initiatives and Microsoft Cloud Adoption Framework (CAF) operational maturity goals. The ideal candidate will possess deep hands‑on experience with Azure infrastructure, Azure‑native networking, Bicep‑based infrastructure deployment, automation, and cloud operational excellence.

This role requires strong engineering judgment, troubleshooting capability, and the ability to collaborate effectively across infrastructure, security, architecture, and application teams. The ideal candidate should be comfortable advocating for best practices, constructively challenging weak implementations, and adapting when presented with stronger technical or operational approaches. Maintain enterprise‑scale Azure solutions, ensuring best practices in cloud architecture, security, operational efficiency, and governance are followed.

Design, implement, support, and maintain Azure networking solutions across multi‑region environments. Engineer and support Azure networking services including Virtual WAN, hub‑and‑spoke networking, Express Route, NSGs, Azure Firewall, Application Gateway, Private Endpoints, Private DNS, load balancing, and routing solutions. Implement and operationalize resilient Azure connectivity and failover patterns aligned to enterprise uptime and resiliency requirements. Troubleshoot complex Azure networking and connectivity issues across cloud environments.

Work with IT and business stakeholders to understand requirements and ensure solutions align with mature cloud and IT operational practices. Ensure system performance and efficiency provide the highest levels of quality for internal and external user experiences. Design and implement resilient Azure network architectures aligned to FFIEC guidance, business continuity objectives, and enterprise uptime requirements. Support and operationalize multi‑region Azure resiliency strategies for critical platforms and services, including deterministic failover and recovery patterns.

Improve operational reliability through standardized network architecture,…