Gateway Supervisor

Job Description :

• Lead and supervise all Gateway administrative activities to ensure compliance with the company's Standard Operating Procedures (SOPs).
• Manage, guide, and evaluate the performance of the Gateway Administration team.
• Ensure all shipment, receiving, and transit records are accurately documented and updated in a timely manner.
• Monitor inbound, outbound, and shipment status processes to ensure smooth operations.
• Prepare daily, weekly, and monthly operational reports for management.
• Coordinate with the Operations, Transportation, Customer Service, and branch offices to ensure seamless Gateway operations.
• Handle administrative issues and provide effective solutions to improve operational efficiency.
• Ensure all operational documents are properly maintained and stored in accordance with company standards.
• Communicate with internal and external parties in Mandarin when required.
• Analyze and improve administrative processes to enhance team productivity.

• Bachelor's degree in any discipline, preferably in Management, Business Administration, Logistics, or a related field.
• Minimum of 3 years of experience in administration or logistics; prior experience as a Team Leader or Supervisor is an advantage.
• Proficiency in both spoken and written Mandarin is required (minimum working proficiency).
• Proficient in Microsoft Office, particularly Microsoft Excel (including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis).
• Strong analytical, administrative, and reporting skills.
• Excellent leadership, communication, problem-solving, and decision-making abilities.
• Able to work under pressure, target-oriented, and highly detail-oriented.
• Willing to work in an operational environment and be assigned to locations based on company requirements.