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Customer Service Rep

Mandarin-Speaking Customer Experience & Quality Analyst

Job in Manado, Indonesia
Listing for: PT Megatama Global Transportasi (J&T Cargo)
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Business
Job Description & How to Apply Below
A logistics company located in Manado, Indonesia is seeking a Customer Experience professional who speaks Mandarin. The role involves monitoring Service Level Agreement (SLA) data, tracking operational errors, and analyzing quality data. Requirements include a Bachelor's degree, 1-2 years of experience in logistics or customer service, and strong analytical skills. The position offers an opportunity to work in a fast-paced environment where attention to detail is crucial.
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