Guest Relation Officer

Overview

Hi, Hoteliers ! ZAP Clinic sedang membuka lowongan untuk posisi Guest Relation Officer untuk penempatan ZAP Clinic Manado. Kami mencari talent berbakat untuk join dalam team ZAP Clinic. Segera kirimkan CV kalian sekarang!

• Candidate must possess at least Bachelor's Degree in any field.
• Have experiences in the same position in 4 star hotel
• Good Conversation English
• Customer oriented and professional attitude
• Willing to work on public holiday with shifty working hours

• Answer all Client requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle.
• Welcome and acknowledge all Clients according to company standards
• Keep them informed of product and service knowledge as well as the ZAP Clinic daily.
• Maintains positive Client and colleague interactions with good working relationships.
• Aware of current promotions, policies and other important information.
• Do marketing activities Directly to customer
• Dress neatly, maintain appropriate standards to Discipline, hygiene, appearance, posture and attitude
• Develop and maintain positive working relationships with others.
• Handling complain from Clients.