We are hiring a
Warranty Claims Coordinator
to manage the administrative coordination of automotive warranty claims and ensure timely, accurate submissions. The role will act as a key link between the workshop, service teams, customers, manufacturers, and suppliers throughout the claims process.
This position is suited to someone with2+ years of automotive warranty experience
who is highly organized, detail-oriented, and comfortable following up on multiple claims and resolving documentation issues.
Coordinate the preparation, submission, and processing of vehicle warranty claims.
Verify claim details, repair documentation, invoices, and supporting information before submission.
Maintain an accurate and organized warranty claims database and supporting records.
Communicate with manufacturers and suppliers regarding claim approvals, queries, and rejections.
Track open claims and proactively follow up to ensure timely resolution.
Keep customers informed about warranty claim progress where required.
Coordinate with technicians, workshop staff, and service advisors to obtain accurate claim information.
Ensure warranty submissions comply with relevant manufacturer policies and procedures.
Flag inconsistencies, incomplete documentation, unusual claims, or potential fraudulent activity.
Support the team in improving warranty administration workflows and reducing claim errors.
Compile basic reports covering claim volumes, pending claims, rejections, and other warranty activity.
High school diploma or equivalent.
2+ years of experience in automotive warranty administration, claims processing, or a similar role.
Solid knowledge of automotive warranty processes and manufacturer requirements.
Excellent attention to detail and documentation accuracy.
Strong organizational and follow-up skills.
Good analytical and problem-solving abilities.
Strong written and verbal communication skills.
Proficiency in
Microsoft Office and automotive warranty/service systems
.Ability to prioritize multiple claims and meet strict deadlines.
Key
Skills:
Warranty Coordination | Automotive Claims | Claims Administration | Manufacturer Liaison | Claim Documentation | Workshop Coordination | Customer Support | Reporting | Problem Solving
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).