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Customer Success Mgr./ CSM Customer Service Rep HelpDesk/Support

Customer Care Quality Assurance Lead

Job in Manama, Bahrain
Listing for: Nextcare
Full Time position
Listed on 2026-02-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 17500 - 22500 BHD Yearly BHD 17500.00 22500.00 YEAR
Job Description & How to Apply Below
A customer care firm in Bahrain is seeking a Customer Care Quality Assurance Officer. This role involves evaluating customer interactions, providing quality feedback to agents, and analyzing performance data. A Bachelor's degree, a medical background, and at least 2 years in a customer care management role are required. Success in this position will require proficiency in MS Office and strong analytical skills.

This is an opportunity to contribute to enhancing service quality within the organization.
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