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Bilingual Customer Care Officer; Arabic/English
Job Description & How to Apply Below
Nextcare in Bahrain seeks a dedicated Customer Care Unit Officer responsible for addressing communication inquiries and complaints from members, providers, and brokers. You will ensure timely responses while delivering high standards of customer service. The role requires excellent communication skills in both Arabic and English, along with a Bachelor's degree in Medical or Paramedical fields.
The ideal candidate should have at least 2 years of experience in a call center or customer service role, with knowledge of TPA hospitals being an advantage. The position promotes a culture of inclusivity and respect for diversity.
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