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Customer Experience Catalyst Resolution & Care

Job in Manama, Bahrain
Listing for: Mazad
Full Time position
Listed on 2026-09-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 12000 - 18000 BHD Yearly BHD 12000.00 18000.00 YEAR
Job Description & How to Apply Below

Mazad B.S.C. (C) “Mazad” in Bahrain is hiring a dedicated customer service specialist to handle incoming and outgoing calls, messages and inquiries across Mazad's channels.

You will respond professionally within established response timelines and help customers with auctions, registrations, payments, assets, and platform usage. You will record interactions in the CRM, keep case statuses updated, follow up until resolution, escalate issues when needed, and coordinate with Operations, Finance and

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