Maintain a high standard of customer care for all tenants and nationalities Be responsible and carryout all necessary operations when guests arrive and depart check-in check-out Receives all tenant complaints requests and inquiries in a courteous and professional manner and coordinates with Supervisor or Property Manager toresolve them Answer phones and place reservations
Manage invoicing payments and cash operations during night shifts
Report all facilities and maintenance issues to Maintenance Supervisor Property Manager Maintains the cleanliness and orderliness of the building Complete a daily end of shift report
Assist with updating and maintaining tenants information database
Audit and balance Weekly and Monthly Occupancy Report from day shifts
Audit and balance Daily Weekly and Monthly Maintenance Report from day shifts
Coordinates and negotiate with the client and agents for the rates of the flats Ensure to maintain the flat standards and the common area are according to ourconcept strong
Qualification strong 2-5 years of experience in hotel industry or similar industry high school diploma computer literate math accounting skills efficient reliable organized good written and communication skills team player good customer-service --
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