Associate, Client Management; Bahraini National
Job Description & How to Apply Below
Key Responsibilities
- Perform end-to-end orchestration across all processes and services managed by Client Management
- Engage clients throughout process, ensuring seamless delivery and client experience
- Responsible for proactively managing the client account across client journeys to ensure the highest level of client service and relationship health
- Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases.
- Supports the Business on the client portfolio to ensure strong client delivery execution
- Ensure alignment between CIB business and Client Management with regular engagement regarding business priorities, issues, and address any gaps
- Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes
Position Requirements
10+ Years
work experience
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