Controls Support Engineer Job Manama area,Bahrain,Engineering

Controls Support Engineer - Baggage Handling System (BHS) Job purpose statement

Mid to high level technical expert for PLC and Low-Level Control (LLC) infrastructure of the Baggage Handling System.
Ensure reliable operation, maintenance, troubleshooting and optimization of PLC-controlled BHS equipment and associated control systems.
Provide technical support for PLCs, field devices, safety systems control interfaces control-related faults, modifications, testing, and performance issues.
Support the Maintenance Manager in maintaining system availability, reliability and contractual service requirements.
Act as a technical focal point for PLC/control-related faults, modifications, testing, and performance issues.
Support continuous improvement and professionalization of site-based BHS control and maintenance services.

Scope

First-line and advanced technical support for BHS Low-Level Controls, PLC systems, remote I/O, industrial networks, drives, scanners, sensors and associated field equipment.
Diagnosis, analysis and restoration of PLC/control incidents affecting BHS operations.
Technical support for preventive, corrective, breakdown and emergency maintenance activities related to BHS controls.
Coordination of technical incidents with Senior Controls Support Engineer, Maintenance Manager, OEM specialists and Global Service Desk when required.
Monitor PLC/control-system health, communication status, alarms, recurring faults and overall performance.
Support contingency procedures, recovery trials, shutdown/start-up activities and crisis recovery exercises.

Qualification and abilities

Bachelor's degree / Diploma in Electrical, Electronics, Instrumentation, Automation, Mechatronics, Control Engineering or equivalent technical qualification.
Minimum 10 years of relevant experience in PLC/automation system and preferably 5 years of experience in Baggage Handling Systems.
Strong practical knowledge of PLC programming, diagnostics and troubleshooting;
Siemens S7 / TIA Portal experience is preferred.
Strong knowledge of Low-Level Controls (LLC), control panels, remote I/O systems, industrial field devices and control architecture.
Good knowledge of industrial communication networks such as PROFINET, PROFIBUS, Ethernet/IP and Modbus TCP/IP.
Experience with VFDs, motor control, encoders, sensors, scanners, photoelectric devices and safety-related equipment.
Ability to read and understand electrical drawings, control schematics, network diagrams, I/O lists, functional descriptions and PLC logic.
Knowledge of SCADA/HMI systems and their interface with PLC-controlled equipment.
Basic understanding of server/client architecture, networking, virtualization and IT infrastructure associated with BHS controls is preferred.
Good English verbal and written communication skills and ability to work independently within multidisciplinary teams.
Good understanding of safe working practices, permit-to-work requirements and electrical/control-system safety procedures.

Responsibilities

Diagnose PLC, control-system, communication and field-device faults and restore equipment within agreed response and resolution targets.
Perform Root Cause Analysis (RCA) for recurring or critical BHS control-system failures and recommend permanent corrective actions.
Troubleshoot PLC hardware/software, I/O modules, communication interfaces, industrial networks, drives, sensors, actuators and safety circuits.
Monitor PLC alarms, diagnostic buffers, communication faults, system logs and equipment status to identify potential failures.
Perform PLC backup, program verification, comparison, restoration and controlled software modifications as authorized.
Ensure PLC program changes and configuration modifications follow approved change-management procedures.
Support preventive maintenance and health checks of PLC panels, control cabinets, industrial network devices, remote I/O and related equipment.
Support breakdown, corrective and emergency maintenance during operational disruptions.
Coordinate technical incidents with Controls Support Engineer, IT Engineer, OEM and Global Service Desk where higher-level support is required.
Support testing and validation of contingency modes, recovery procedures, failover scenarios and operational recovery plans.
Maintain updated backups of PLC programs, configurations, parameters, network settings and related technical documentation.
Provide technical guidance and on-the-job support to maintenance technicians regarding PLC/control troubleshooting.
Ensure compliance with site safety, cybersecurity, configuration-management and maintenance procedures.
Identify opportunities to improve system reliability, availability, maintainability and operational performance.

List of key activities

Execution of daily PLC and control-system maintenance activities.
Daily/weekly inspections and health checks of PLC and LLC systems.
Review PLC diagnostics, communication status, alarms and system performance.
Troubleshooting and fault-finding during BHS equipment failures.
Attend and…