Chief Engineer

JOB SUMMARY

Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.

Education and Experience

• Engineering Degree/Diploma in any any engineering field or equivalent required
• Must have minimum 5 Years experience with The Ritz-Carlton or another hotel company in the engineering department in a similar position

• Assist Asst. Director of Engineering in preparing administrative reports, budgets, etc. as required.
• Assist Asst. Director of Engineering in leading daily line-ups to ensure the Ritz-Carlton philosophy is known and energized by all staff members; participate in weekly/monthly departmental meetings.
• Support TQM, lead problem solving team meetings, manage Good Idea Boards and strive to continuously improve.
• Attend necessary meetings and functions (in the absence of Asst. Director of Engineering) to support and provide input towards the success of the hotel.
• Maintain knowledge of hotel features/services, hours of operation, daily house count and expected arrivals/departures, etc. to ensure work orders are scheduled around critical times.
• Review daily log books prior to the shift starting and discuss any opportunities with the ADOE before delegating work assignments.
• Conserve energy by maintaining the utility management program.
• Inspect and maintain all building systems and life safety systems to ensure minimum down-time, expense and discomfort to our guests.
• Interview and select applicants as needed, utilizing the Quality Selection Process.
• Ensure employees maintain safe conditions and procedures in work areas and other associated areas; ensure each employee successfully completes the Training Certification Process and reviews all departmental safety information (i.e. JSAs and MSDSs).

• Lead and direct the rest of the Engineering team.
• Monitor system, equipment and coordinate with internal and external Maintenance Request to rectify the situation immediately.
• Perform tasks of the Asst. Director of Engineering in his absence.
• Motivate staff members to achieve common goal.
• Promote positive work environment.
• Be firm and fair with the team.
• Maintain and review hotel SOPs.
• Continuous look for ways to improve engineering services.

• Perform ad hoc on-the-job individual and team trainings as needed to ensure that all team members have the adequate knowledge and coordinate with Engineering Team to rectify any lack in knowledge immediately.
• Drive the Engineering Brand Standards and appropriate engagement and communication with guests and colleagues.
• Proactively participate and assist the Engineering Management to plan and carry out Maintenance and Repairing of the system and Equipments.

• Ensure that all pertinent information is provided to Concern departments, guests and colleagues.
• Ensure that all communication with departments, guests and colleagues is complete, accurate, engaging and positive.
• Maintain confidentiality of all guest information.
• Attend daily line-ups and communicate all challenges and successes with the rest of the team.
• Promptly, accurately and consistently report all maintenance program and how they were carried out.
• Attend designated meetings.
• Act as the point of contact for other departments for all Engineering related issues.
• Ensure and emphasize prompt solutions and reporting of any maintenance/repairing during the shift. Ensure that the challenge is escalated to ADOE/DOE/General Manager if need be and ensure that all such incidents are discussed in the next line-up and in departmental meeting.

• Plan and schedule work for the team ensuring proper distribution of assignments and adequate staffing, space and facilities for subsequent performance of duties.
• Successfully develops and implements short term and small-scale projects. Accurately estimates and request resources required to successfully achieving goals.
• Promote open-door policy among staff members;
  Identify and resolve performance problems not in line with company standards; consistently apply hotel standards/procedures in evaluation and discipline of staff; administer fair employee performance…