Senior Account Manager - Real Estate

Overview

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.

Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you.

The Role &

Key Responsibilities:

The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Real Estate funds. The individual will maintain client relationships; take responsibility for co-ordination of NAV calculation, regulatory reporting, audit preparation, new business take-on and due diligence requirements of the company. The individual will also manage the co-ordination of regulatory reporting, audit preparation, review and timely delivery of reports.

This is an exciting role for someone who is determined to get involved in all aspects of fund administration.

• Ensuring NAV calculations are reviewed and delivered by the agreed delivery time frames along with any other client specific reporting requirements;
• Operational onboarding of new and take on funds;
• Attendance of meetings where NAV calculations, Financial Statements and other deliverables are discussed;
• Calculation and processing of fund capital calls and distributions;
• Ongoing Implementation and refinement of SSAE 18 and ISAE 3402 controls;
• Ensuring client enquiries are answered in accordance with Apex’s service standards on an ongoing basis;
• Ensuring compliance with regulatory requirements and other requirements of the funds’ specifications;
• Review and authorisation of payments via bank portals;
• Review of financial statements and related regulatory reports;
• Ability to deal with auditors (external and internal), manage and respond to audit queries;
• Monitoring of administration fee payments and chasing of debtors;
• Ensuring best practice are adopted and improving processes to gain efficiencies; and
• Managing and training staff whilst providing feedback on their performance;
• Perform investor AML-related risk assessments and due diligence checks;
• Perform periodic review of investor AML/LYC files;
• Review FATCA/CRS returns and oversee filing process;
• Act as the senior point of contact with clients both internal and external;
• Manage the expectations of clients, seeking and acting on client feedback;
• Add value to client account planning
• Promote new ideas and services by applying knowledge of the industry/sector to create client value
• Continually identify improvements and implement efficient ways of working
• Create opportunities for cross team collaboration
• Act in accordance with the Apex Code of Conduct;
• Deliver the Apex Client Charter.

• Holds a Professional accounting qualification with a strong academic background.
• At least 10+ years’ relevant experience in real estate Fund administration role.
• Knowledge of accounting standards i.e. IFRS/UK / LUX / US GAAP.
• Ability to work to and meet agreed deadlines.
• Excellent interpersonal and written communications skills.
• Ability to multi-task and work in a pressurised environment.
• Capacity to problem-solve and ability to deal with complex issues.
• Ability to work independently with minimum supervision/guidance. Must be a self-starter and willing to take initiate.
• Strong PC skills including Word, Excel and Macros in Excel.
• Experience in managing people will be considered an asset.
• Knowledge of eFront will be considered an advantage.
• Able to present financial and business data to…