AVP_ TA

Transfer Agency - AVP

Location:

Bahrain/Manama
Department:
Operations, Transfer Agency

Employment Type:

Full Time

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard‑working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over 13,000 employees across 112 offices worldwide.

• AML screening to ensure investor compliance with money laundering
• All investor types considered (individual, nominee, entities, trusts, partnerships, etc.)
• Collection and identification of beneficial owners and shareholders
• Upfront and ongoing screening of investor and associated parties (UBOs, directors, trustees, etc.)
• PEP identification and reporting; registration and static data maintenance including address, emails, PEP status, investor risk classification and tracking of KYC renewal under a continuous monitoring program
• Distribute investor communications/mailings via manual email, portal or system‑generated Dealing & Cash
• Receive and process subscriptions, redemptions, transfers, and switches
• Approve bank information for wires
• Match money received to money in the bank

• Reconcile money movements related to subscriptions, redemptions, switches and distribution
• Investigate reconciliation breaks
• Chase missing monies related to partial or unsettled payments
• Ensure custodians/distributors are reconciled by the end of each month

• Client reporting via e‑mail or system‑generated or portal (PFS Paxus, Apex Connect, E‑front, Investment Café)
• Fund manager reporting: missing documents, AML status of investors, estimated/confirmed cash flows
• Investor reporting: NAV statements, contract notes confirmation, subscription/redemption, capital calls, dividend distribution notices or any other communication requested by Board of Directors/Investment Managers
• Custodian/distributor reporting:
  Fund settlement CNs, access to accounts for Clear Stream, Allfunds, and more
• Family office reporting: updating FO investor accounts, tax, FATCA/CRS; collection of relevant FATCA/CRS forms; TIN and GIIN verification; tax declaration collection; defining tax status of every investor in system

• Work individually and as part of a team to cover an assigned set of funds as a responsible point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.
• Possess a good understanding of AML/KYC laws and guidelines set out by MENA regulators, CIMA and Apex AML policies (internal hire applicable).
• Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.
• Have knowledge of all Transfer Agency functions including AML/KYC, investor onboarding, share registry dealings, Metrosoft screening, payments, FATCA/CRS filings, etc.
• Coordinate with appropriate operations and CRM teams to ensure tasks are completed.
• Basic understanding of fund structures—share classes vs. series and NAV per share—for accurate pricing to vendors such as Bloomberg, Refinitiv, Morning Star.
• Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications meet deadlines.
• Establish a good relationship with FA teams and ensure workflow/procedures keep them updated on TA activities to be included in the NAV.
• Responsible for fund audits in relation to TA‑related PBC requirements.
• Good command of English; written and communication skills excellent. Understanding of Arabic (written and speaking) an added advantage.
• Good email etiquette when communicating with investors and clients.
• Confident in handling investor issues in line with Apex policies.
• Read and provide comments on TA‑related aspects in a fund PPM; coordinate with Corporate Secretary for waivers, board resolutions where required.
• Maintain knowledge of assigned funds, timelines, deal documentation and related processes.
• Understand…