Head of Wealth Management

Key Responsibilities Strategy & Business Growth

• Develop and execute the Wealth Management strategy aligned with the Bank’s retail banking goals.
• Design and enhance customer propositions for Private, VIP/VVIP and Priority Banking segments.
• Identify growth opportunities, partnerships, and new wealth solutions to increase customer value, market share and profitability.

• Lead the development, enhancement and review of Sharia-compliant wealth products and services, including deposits, investments, Sukuk, financing, cards and premium banking solutions.
• Ensure products are commercially viable, customer-focused, compliant and supported by robust governance and operational frameworks.
• Review product performance and discontinue or redesign underperforming offerings.

• Drive product pricing, profitability and commercial performance.
• Develop business cases for new products and evaluate ROI, margins, revenue opportunities and customer profitability.
• Recommend pricing strategies and product enhancements to improve overall wealth business profitability.

• Maintain strong knowledge of local, regional and international investment markets.
• Establish relationships with investment houses, fund managers and strategic partners.
• Identify investment opportunities and provide market intelligence to management and relationship teams.

• Develop customer segmentation models and service strategies.
• Increase customer wallet share through cross-selling and up-selling of banking, financing and investment products.
• Use customer data and analytics to identify opportunities and improve portfolio performance.

• Establish a strong first-line governance framework covering the complete customer and product lifecycle.
• Ensure compliance with CBB regulations, Sharia requirements, product governance standards and customer protection requirements.
• Maintain effective controls, documentation, approvals, disclosures and risk monitoring processes.

• Review audit, compliance, risk and Sharia findings to address root causes and prevent recurrence.
• Implement remediation plans and ensure timely closure of outstanding issues.
• Provide management with visibility over key risks and control effectiveness.

• Oversee end-to-end customer onboarding, servicing and relationship management processes.
• Ensure KYC, AML, suitability, customer classification, documentation and regulatory requirements are fully met.
• Promote disciplined and compliant customer management practices.

• Establish standards for Relationship Managers across portfolio management, customer service, sales, documentation and compliance.
• Drive productivity, customer acquisition, portfolio growth and service excellence.
• Ensure relationship-driven sales are balanced with strong governance and controls.

• Develop training and certification programmes covering wealth products, Islamic banking, regulations, AML/KYC, customer protection and sales practices.
• Ensure employees remain competent and up to date with regulatory and product changes.

• Manage comprehensive performance dashboards covering revenue, profitability, assets under management, customer growth, product penetration, service quality and risk indicators.
• Provide actionable management insights and recommendations to improve business performance.

• Profitability and revenue growth of the Wealth Management business.
• Growth in assets under management, deposits and investments.
• Net new money and acquisition of new affluent customers.
• Increased customer wallet share and product penetration.
• Growth in fee and non-funded income.
• Strong customer retention and customer satisfaction.
• Relationship Manager productivity and portfolio performance.
• Successful implementation of new wealth propositions.
• Effective governance with zero material regulatory, Sharia or control breaches.
• Timely resolution of audit, compliance and risk issues.

• Bachelor's degree in Banking, Finance, Economics, Business Administration or a related field.
• MBA or relevant professional qualifications are preferred.
• 10–15+ years of banking experience for Head/Senior Manager level, including Wealth Management, Private Banking, Islamic Banking, Product…