Head of Transaction Banking

The Head of Transaction Banking is responsible for leading and developing Bank of Jordan’s Transaction Banking business across the Group’s markets.

The role has end-to-end responsibility for Transaction Banking activities, including Sales & Relationship Management, Product Development and Management, Client Implementation, Digital Transaction Banking Solutions, and Client Services.

The role is responsible for defining and executing the Group’s Transaction Banking strategy, driving sustainable revenue growth, developing innovative and digitally enabled solutions, expanding market penetration, and ensuring a consistent and client-centric service proposition across the Bank’s markets.

The position oversees Transaction Banking solutions including Cash Management, Trade Finance, Liquidity Management, Digital Channels, APIs and other corporate banking solutions, while ensuring alignment with the Bank’s strategic objectives, regulatory requirements, risk appetite, and operational standards.

• Develop and lead the Group Transaction Banking strategy in alignment with the Bank’s overall strategic objectives and Corporate Banking priorities.
• Drive the growth and expansion of Transaction Banking capabilities across the Bank’s markets, ensuring scalability, consistency, and commercial viability.
• Identify emerging market trends, client needs, technology developments, and new business opportunities to strengthen the Bank’s competitive positioning.
• Benchmark the Bank’s Transaction Banking proposition against leading regional and international practices and identify opportunities for continuous enhancement.
• Establish and monitor business plans, revenue targets, profitability objectives, and key performance indicators for Transaction Banking.

• Lead Transaction Banking sales activities across key client segments, including Large Corporates, SMEs, Financial Institutions, Government and Public Sector entities.
• Drive client acquisition, cross-selling, wallet-share growth, and transaction banking penetration within the Bank’s existing and prospective client base.
• Partner closely with Corporate Banking, Institutional Banking, Treasury, and other relevant business units to identify and originate Transaction Banking opportunities.
• Develop tailored client solutions covering cash management, trade finance, liquidity, payments, collections, and digital transaction banking.
• Promote a strong culture of commercial performance, accountability, collaboration, and client centricity.

• Lead the development, enhancement, and lifecycle management of the Bank’s Transaction Banking products and solutions.
• Ensure the Bank’s product offering remains competitive, commercially viable, compliant, and responsive to evolving client requirements.
• Drive the development of solutions across Cash Management, Payments, Collections, Trade Finance, Liquidity Management, Digital Channels and other specialized Transaction Banking services.
• Identify opportunities to introduce new products, enhance existing propositions, and improve product profitability and utilization.
• Work closely with Technology, Operations, Risk, Compliance, Treasury, Finance, and other stakeholders throughout the product development and approval process.

• Lead the digital transformation agenda for Transaction Banking and enhance the Bank’s digital proposition for corporate and institutional clients.
• Drive the development and enhancement of digital Transaction Banking platforms, including online banking, mobile solutions, APIs, host-to-host connectivity and system integrations.
• Identify opportunities to automate…