Senior Business Analyst

Roles & Responsibilities:

• To analyze and synthesize information provided by customers who will interact with the business.
• To develop and document a detailed understanding of user workflow and elicit business requirements.
• To recommend appropriate technical or business solutions to the project team to ensure a high level of satisfaction.
• To conduct demo sessions for users, generate user guides and training manuals, and deliver training sessions as required.
• To validate that the solution has met the customer needs.
• To work on problems of diverse scope where analysis of data requires evaluation of multiple factors.
• To own and maintain the user stories and requirements log in JIRA or any other tool.
• To work with project manager, development, and QA to help plan and define sprints to deliver the prioritized requirements.
• Gather requirements for process or system improvement.
• Plan how the requirement will be approached, traced, and prioritized.
• Determine which steps can and should be automated or improved for maximum benefit.
• Document the requirements of the system, both at a high level and in more detail.
• Prepare the system use cases and design screens.
• Provide inputs to development to scope and build prototype/proof of concept solutions and involve the users to obtain feedback.
• Act as a contact point, or “translator,” between technical teams and business users to ensure process/system changes will integrate effectively into the overall business process.
• Assistance with testing, implementation, and training.

Skills & Qualifications:

• Arabic speaker.
• Bachelor's Degree, preferably in Engineering.
• 5+ years of experience in similar projects.
• Experience in the government sector.
• Excellent communication skills, both written and verbal.
• UX designing.
• Hands-on experience with popular wire framing tools like Wireframesketcher, Balsamiq, Mockingbird, Pencil, or similar tools.
• Able to define the lifecycle, deliverables, tasks, and templates that should be included in the business analysis process.
• Able to select the right tools for each phase of the business analysis processes (brainstorming, benchmarking, data flow diagram, process modeling, and prototyping, etc.).
• Excellent ability to elicit the stakeholder's actual needs, not simply their expressed desires.

Interested candidates may send their CVs to