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Job Description & How to Apply Below
Systems Arabia is looking for an experienced Technical Project & Account Manager with strong expertise in IT delivery and the Banking domain to manage end-to-end projects and client accounts.
Responsibilities- Manage end-to-end delivery of IT projects in the banking domain, ensuring adherence to scope, timelines, budget, and quality standards.
- Translate banking business requirements into technical and functional specifications in collaboration with internal teams.
- Oversee project execution across SDLC phases, applying Agile, Waterfall, or Hybrid methodologies as appropriate.
- Identify, track, and mitigate project risks, issues, and dependencies, ensuring proactive resolution.
- Coordinate with cross-functional teams including engineering, QA, Dev Ops and security to ensure smooth delivery.
- Ensure compliance with banking regulations, information security standards, data privacy, and audit requirements.
- Manage account-level commercial aspects, including change requests, effort estimations, invoicing inputs, and contract adherence in coordination with finance and sales teams.
- Prepare and present project status reports, KPIs, and dashboards to clients and senior management.
- Identify and support account growth opportunities such as renewals, upselling, cross-selling, and new project initiatives.
- Maintain comprehensive project documentation including project plans, BRDs/FRDs, SOWs, change requests, and closure reports.
- Bachelor’s or Master’s degree in Computer Science, IT, Engineering, or a related field.
- 10+ years of experience in IT and banking projects and/or account management.
- Strong understanding of banking systems such as Core Banking, Digital Banking, Payments, Cards, Lending, AML/KYC, and Risk & Compliance.
- Experience working with Agile/Scrum, Waterfall, or Hybrid delivery models.
- Proficiency with project management tools such as JIRA, Confluence, MS Project, Azure Dev Ops, or similar.
- Experience in handling commercial and account-related activities such as scope changes, effort estimations, contract adherence, invoicing inputs, and SLA management
- Excellent communication, stakeholder management, and leadership skills.
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