Systems Solution Consultant

A System Solution Consultant specializes within the functional and technical realm, guiding the implementation and optimization of systems solutions to align them with business needs. The role bridges the gap between business requirements and technical execution, covering tasks such as business analysis, solution design, configuration and testing from both functional and technical perspectives.

• Business Analysis – conduct workshops and stakeholder interviews to gather and document business requirements.
• Solution Design – translate requirements into comprehensive solution designs covering functional and technical aspects.
• Configuration and Customization – configure systems and manage customizations to meet specific business needs.
• Technical Collaboration – work closely with development, infrastructure, and data teams to ensure seamless technical integration.
• Testing and Training – create and execute test cases, support UAT, and deliver training sessions for end users.
• Project Management – manage or support the delivery of systems projects, including timelines, resources, and communication.
• Support and Knowledge Transfer – provide post‑implementation support and transfer knowledge to internal teams.
• Staying Updated – continuously explore and stay informed of industry trends and updates in Dynamics 365 and related technologies.

• In‑depth understanding of Microsoft Dynamics 365 Finance & Operations, Store Commerce, POS, and CRM applications.
• Experience with core modules, Power BI, Power Automate, and other related Microsoft technologies.
• Experience with integrations and customizations.

• Strong business analysis skills, including conducting workshops and documenting requirements.
• Excellent communication and interpersonal skills, able to explain complex technical concepts to non‑technical stakeholders.
• Ability to translate business requirements into functional specifications and design documents.
• Proven experience designing and implementing solutions that meet business needs.

• 6 to 7 years of experience in a similar role.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as a technical or functional consultant with Microsoft Dynamics 365.
• Strong understanding of D365 architecture and customization capabilities.
• Excellent problem‑solving and analytical skills.
• Experience with D365 integrations and data migration.
• Familiarity with Azure cloud services.
• Ability to work independently and in a team‑oriented environment.
• Bilingual in Arabic and English.