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Business Systems Analyst

Job in Manama, Bahrain
Listing for: Edamah Company
Full Time position
Listed on 2026-08-17
Job specializations:
  • IT/Tech
    Business Systems & Technology Analysis, IT Business Analyst, Data Analyst
  • Business
    Business Systems & Technology Analysis, Data Analyst
Salary/Wage Range or Industry Benchmark: 9000 - 15000 BHD Yearly BHD 9000.00 15000.00 YEAR
Job Description & How to Apply Below

Scope of Work

  • Business Process Analysis & Optimization
    • Analyze and document current-state (AS-IS) business processes across departments.
    • Design future-state (TO-BE) processes aligned with business objectives and system capabilities.
    • Apply structured process frameworks such as APQC, SIPOC, and BPMN.
  • Requirements Gathering & Definition
    • Conduct stakeholder interviews, workshops, and working sessions.
    • Maintain requirements of traceability across processes, systems, vendors, and deliverables.
  • Documentation & Standards
    • Produce high-quality documentation including;
      Process maps and workflows, Standard Operating Procedures (SOPs), Business Requirements Documents (BRDs), and Functional specifications.
    • Maintain document version control, approvals, and sign-offs.
  • Vendor & Stakeholder Coordination
    • Act as a bridge between business users, IT teams, and external vendors.
    • Track vendor deliverables, timelines, dependencies, and performance.
  • Procurement & Governance Support
    • Support preparation of RFPs, RFQs, and technical scopes.
    • Track decisions, risks, issues, approvals, and governance outcomes.
  • Data & Analytical Responsibilities
    • Understand and document;
      Master data vs transactional data, and Data ownership, quality, and governance concepts
    • Define data fields, business definitions, and high-level data models.
    • Validate that systems and integrations support reporting and analytics needs.
  • Technical & Platform Awareness
    • Maintain high-level understanding of:
    • ERP and CRM systems
    • System integrations (APIs, data flows)
    • Cloud-based platforms and architectures
    • Analyze CRM platforms including processes and data structures.
  • Project & Delivery Support
    • Support IT and digital projects from initiation to delivery.
    • Work with project management tools such as Asana, Click Up, or similar.
  • Educational Background

    Bachelor's Degree in information systems, Computer Science, Business Administration, or related field.

    Preferred Experience Background
    • 1–3 years of experience as a Business Analyst, Systems Analyst, or similar role.
    • Proven experience working with business stakeholders, IT teams, and external vendors.
    • Experience supporting system implementations, process optimization, or digital transformation initiatives.
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