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Job Description & How to Apply Below
Apply on the Job Website seeks an experienced Manager of CVM & Retention to drive customer lifecycle strategies, analyze data, and design targeted retention programs that maximize revenue and loyalty. You will work with Products, Sales, Technology, Digital and Customer Care to ensure seamless execution of campaigns and ongoing optimization.
The role requires building dashboards, defining KPIs, and mentoring the CVM team, with a focus on reducing churn and increasing ARPU across telecom contexts.
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