Pre-Opening Technology Deployment & Handover
Oversee the complete lifecycle of IT setup including hardware installation software configuration system integration and rigorous testing prior to launch Deploy core hospitality systems Opera PMS Simphony POS Revenue Management Systems RMS Electronic Keycard Access Guest Wi-Fi HSIA PABX Telephony and IPTV systems Work closely with MEP contractors network consultants and site developers during cable laying server room setup network rack installation and commissioning.
InfrastructureUptime & Operations
Design and implement local high-availability network architectures Cisco networking Microsoft Server environments VLANs and firewall configurations Establish preventive maintenance and 24 7 technical support operations to ensure continuous system uptime across guest and Back-of-House BOH zones.
Data Security Compliance & Disaster RecoveryImplement end-to-end cybersecurity protocols role-based access controls data backup frameworks and business continuity disaster recovery plans Ensure strict adherence to Kempinski corporate IT standards PCI-DSS payment security compliance and Bahrain local data protection regulations.
Vendor Procurement & Budget ManagementAdminister vendor SLAs software licensing system warranties and maintenance contracts Manage departmental Operating Expenses OpEx and pre-opening Capital Expenditure Cap Ex budgets for all hardware and tech acquisitions.
User Support Training & Team LeadershipRecruit onboard and train the IT support team Establish helpdesk workflows and deliver hotel-wide staff training on PMS POS usage core operational software and cybersecurity awareness Kempinski emphasises talent development and offers career progression within its global network with properties in over 30 countries There are opportunities to work in diverse cultural environments whilst continuing your professional growth We are proud to foster a culture where employees feel valued heard and are empowered to deliver exceptional guest experiences Be part of a legacy build your future Discover the possibilities at Kempinski.
WhatMakes You a Great Fit;
Who We re Looking For
- Education:
Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field. - Experience:
Minimum 3 5+ years in an IT leadership role within a luxury hotel environment. Proven pre-opening hotel installation experience is strongly preferred. - Technical Mastery:
Core Hospitality Systems:
Opera PMS, Oracle Simphony POS, Guest Wi-Fi management, IPTV, PABX. Network Infrastructure:
Cisco switches/routers, enterprise firewalls, VLAN structuring, server virtualization (Hyper-V / VMware), Active Directory. - Regional/Regulatory Knowledge:
Familiarity with Middle East / GCC telecom standards and Bahrain data privacy laws. - Languages:
Business fluency in English is mandatory; conversational Arabic is an advantage.
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