Barista

Location
:
Spire Hub Business Incubator, Bahrain

Reports to
:
Operations Manager

Spire Hub is a thriving business incubator designed to support startups and entrepreneurs. We are seeking a skilled and customer-focused Barista to join our team and enhance the experience of our members and guests. The Barista will be responsible for preparing high‑quality coffee and beverages, maintaining a welcoming environment in the café area, and providing exceptional customer service to our vibrant community.

Coffee and Beverage Preparation

• Prepare and serve a variety of coffee and non‑coffee beverages (e.g., espresso, cappuccino, lattes, teas, smoothies) to a high standard.
• Maintain a clean and organized coffee station, ensuring all equipment is in good working order.
• Experiment with new coffee trends and techniques to enhance the beverage offerings.
• Customize beverages based on customer preferences, offering suggestions when needed.

Customer Service

• Greet and engage with customers in a friendly and professional manner, fostering a welcoming atmosphere at Spire Hub.
• Take and process customer orders accurately, handling cash, card, and digital payments.
• Address any inquiries about the menu, and provide information about different types of coffee and beverages available.
• Ensure prompt and courteous service, especially during busy periods.
• Keep the café area clean, presentable, and stocked with necessary supplies (e.g., cups, napkins, sugar, milk).
• Regularly restock coffee beans, syrups, and other ingredients as needed.
• Monitor and maintain inventory of café supplies, coordinating with the management team for ordering as required.
• Ensure compliance with health and safety standards at all times.

Community Engagement

• Build rapport with Spire Hub members, providing a friendly face and creating a sense of community in the café space.
• Participate in hub events and activities by providing beverages for networking sessions, workshops, and member gatherings.
• Act as an ambassador for Spire Hub, helping to foster an environment of collaboration and innovation.

Other Duties

• Assist with any additional tasks as directed by the Operations Manager, such as helping with events or setting up coffee for meetings.
• Ensure all café equipment is regularly cleaned, serviced, and maintained in accordance with operational standards.

• Proven experience as a Barista or in a similar customer service role.
• Strong knowledge of coffee preparation techniques, espresso machines, and other café equipment.
• Passion for coffee and interest in learning about new coffee trends and brewing methods.
• Excellent communication and interpersonal skills, with a positive and welcoming attitude.
• Ability to work well under pressure, especially during peak hours.
• Ability to work independently and as part of a team.
• Basic understanding of food safety and sanitation practices.
• Good organizational skills and attention to detail.
• Fluent in English (Arabic is a plus).

• A creative and collaborative work environment in one of Bahrain's leading business incubators.
• Opportunity to interact with entrepreneurs, startups, and innovators from diverse industries.
• Competitive salary and benefits package.
• Continuous learning and growth opportunities, including exposure to the dynamic world of business incubation and entrepreneurship.