Assistant Store Supervisor

Job Description

We’re looking for an Assistant Store Supervisor to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30‑minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq.

• Responsible for the operations of the store during his shift, in terms of end to end operation: managing staff, ordering, inbound receiving, stocking, pick and pack orders
• Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, …)
• Assists Store supervisor for ordering / store replenishment: by ensuring proper stock in stores (no OOS or OVS) and help to assess the inventory and issue orders based on the input and assessment of demand planner plus physical stock assessment
• Inventory management:
  Support Store supervisor by ensuring effective stock control function and practices. Support implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting store stock take & cycle count based on the agreed schedule
• Inbound receiving:
  During his shift, to ensure accurate receiving of orders as per policies & SOP
• Outbound:
  During his shift, to ensure efficient and accurate picking and packing of customer orders, as per SOP
• Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.

• You have at least 3-5 years of experience in supermarket or restaurant
• You are someone energized by the unknown and look forward to learning each day on the job.
• Good communication skills, and always like to be hands‑on with several tools.
• Additionally, you have robust interpersonal and intercultural skills.
• Language skills:
  Fluent English and Arabic would be highly advantageous.
• Help Store supervisor by ensuring implementation of actions pertinent to store-related shrink ages
• Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift
• Discussing with the Store supervisor all issues/problems and propose solutions