Merchant Acquiring Team Leader

Lead merchant-acquiring product and sales initiatives to drive revenue and business growth. The role covers product strategy, merchant acquisition, strategic partnerships, contract negotiations, sales management and relationship development.

Lead merchant-acquiring product and sales initiatives to drive revenue and business growth. The role covers product strategy, merchant acquisition, strategic partnerships, contract negotiations, sales management and relationship development.

• Manage the merchant-acquiring product roadmap and execute the product strategy.
• Monitor product performance and identify growth opportunities.
• Coordinate product development, market introduction and product launches.
• Identify and target potential merchants within strategic sectors and market segments.
• Develop sales initiatives to meet revenue, sales and business targets.
• Conduct market research and competitive analysis.
• Build and manage the sales pipeline from lead generation through deal closure.
• Conduct regular business reviews with major merchant accounts.
• Identify upselling opportunities and resolve merchant concerns.
• Track revenue, commission rates, market share and other sales metrics.
• Prepare daily, weekly and monthly performance reports.
• Lead contract negotiations and secure favourable commercial terms.
• Coordinate with legal and compliance teams to meet regulatory and policy requirements.
• Build strong relationships with merchants, partners and other stakeholders.
• Understand merchant needs and provide consultative payment solutions.
• Collaborate with product development, marketing and other internal teams.
• Establish team goals and KPIs.
• Coach and develop team members.
• Manage team performance.

• Bachelor’s degree in Business, Banking, Finance, Accounting or a related discipline.
• Master’s degree in a related discipline is preferred.
• At least 3 to 4 years of practical experience in banking, merchant acquiring or a similar function.

• Proven sales performance and business-development experience.
• Strong understanding of the payment ecosystem.
• Knowledge of merchant acquiring, card networks and payment technologies.
• Strong communication, negotiation and relationship-management skills.
• Ability to manage sales pipelines and close commercial deals.
• Analytical and performance-reporting capabilities.
• Leadership, coaching and team-management skills.
• Understanding of regulatory, compliance and internal policy requirements.