AFR Intern

About the role

DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. This position is for an AFR Intern in Bahrain.

• Engage with customers under direct/close supervision for shipment information and incident/complaint management
• Check that correct costs and revenues are captured against customer’s profile and inform about cost/revenue issues
• Perform administrative shipment level activities under direct/close supervision including receipt of customer booking, documentation requirements, and all related local and international transport
• Manage shipments under guidance in line with the customer service commitment
• Identify, gather and inform about exceptions/operational irregularities
• Understand, follow and support to improve shipment data quality
• Follow necessary regulatory compliance procedures relating to commodity and locations for shipments
• Route and/or assign shipments under supervision to relevant consolidation as guided, ensuring it meets our customers service commitment and maximizes our profits
• Prepare invoices, and necessary back‑up documentation ensuring customer invoice timeliness and accuracy
• Use available tools to monitor and highlight issues with performance
• Support and interact primarily with colleagues of own team
• Communicate information that requires little explanation or interpretation
• Address task‑related issues appropriately to maintain work relationships

• Vocational/Specialized/Technical/Certification
• Less than 2 years of experience

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals
• Possible further career development
• Competitive salary

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.