Office Support Assistant

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2 days ago
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We are seeking a Customer Service Associate with great work ethic to join our team! You will be responsible for answering phones, helping customers by providing product and service information and resolving technical issues.

• Handle customer inquiries
• Provide information about the products and services
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Provide customer product training & webinars

• Experience (preferred) in customer service, sales, or other related fields
• Friendly personality with the ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills, detail oriented
• Stellar phone skills

Smart Fleet is a New Jersey family‑owned company that provides GPS tracking and Dash Cams to small commercial businesses. We continue to give industry‑leading customer service for over 17 years in 45 states and Canada.

With Smart Fleet, you get the best of both worlds: the personal one‑on‑one experience of a small family business that is backed by large software companies providing quality and reliable products. Our office is dedicated to helping our customers get the most out of their GPS tracking.

Entry level

Part‑time

Administrative