Customer Experience Lead — Multi-Site & Vendor Partnerships
Listed on 2026-11-04
-
Customer Service/HelpDesk
Client Relationship Management
I-66 Express Mobility Partners is seeking a Customer Service Manager to oversee day-to-day operations, including supervisors, team leads, and vendor agents across multi-site locations. You will drive performance, monitor KPIs, and ensure adherence to approved procedures while coordinating with cross-functional stakeholders for service excellence.
The role requires 7–10+ years in Call Center leadership, strong data analysis, and a bilingual English/Spanish skill set is a plus.
This is an excellent opportunity to take on the Customer Experience Lead — Multi-Site & Vendor Partnerships role at Ferrovial.
Are you ready to take on the Customer Experience Lead — Multi-Site & Vendor Partnerships role at Ferrovial?
We would love to welcome a new Customer Experience Lead — Multi-Site & Vendor Partnerships to our team in Manassas, VA, United States.
For the Customer Experience Lead — Multi-Site & Vendor Partnerships position at Ferrovial, we are reviewing applications now.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).