Data Center Chief Engineer, DCC Communities

Overview

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio.

As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Chief Engineers (CE) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!

• Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on critical systems such as switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, and related infrastructure.
• Perform root cause analysis of equipment failures and troubleshoot facilities within internal Service Level Agreements (SLA).
• Provide training and guidance to Engineering Operations Technicians and work with the Facility Manager (FM) to set team culture.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• May assist in the build out of new facilities and participate in projects to increase facility efficiency.
• Work outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls.
• Communicate complex technical information to a non-technical audience.
• Collaborate with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, and efficiency.
• Ensure all safety procedures are adhered to by vendor and Amazon staff.
• Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
• Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks.

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations.
• Regularly lift and/or move up to 39 pounds independently; participate in group lifts for 40+ pounds.
• Maintain balance and perform construction tasks while on a ladder.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, and grasp or carry objects into position.
• Work in an environment requiring provided ear protection.

This role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment that supports servers that must maintain better than 99.999% uptime. Equipment includes stand-by diesel generators and related fuel systems, 3-phase electrical systems such as switch gear, UPS units, PDUs, and wet cell batteries and associated systems.

Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, and motors. Additional support equipment includes fire/life safety equipment, building automation systems, and general facilities equipment.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and…