Technical Support Techician

Overview

Title: Technical Support Technician
Location: Manassas, VA
Duration: 4 months, can extend
Compensation: $20-22/hr
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

• Resolve critical tickets related to hardware and network-related issues.
• Autonomously triage, resolve, and document tickets in accordance with set processes and SLAs.
• Ensure timely, accurate, and effective resolutions.

• 1+ years of relevant experience in a technical support or IT-related role (focused on hardware and/or network related issues)
• Basic knowledge of commonly used IT concepts, practices, and procedures
• Strong communication and problem-solving skills
• Ability to independently resolve tickets and follow SOPs
• Ability to identify, research, and resolve technical issues efficiently
• Technical certifications are preferred

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• …and much more!

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities.

Learn more about us at

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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