Help Desk Analyst : First-Line IT Support
Listed on 2026-10-21
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Iron Bow Technologies in Manassas, VA, United States is seeking a Call Center Analyst I to provide first-line IT support to county employees. You will log service requests, follow troubleshooting procedures, and escalate complex incidents while delivering timely, customer-focused help desk assistance.
Requirements include a high school diploma with up to 2 years of experience, strong communication skills, and the ability to obtain Windows 10/Office 365 certifications within 90 days.
For the Help Desk Analyst I:
First-Line IT Support position at Fail Safe Communications, we are reviewing applications now.
Step into the Help Desk Analyst I:
First-Line IT Support role at Fail Safe Communications in Manassas, VA, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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