Advanced Engineering Support Specialist

Basic Qualifications

Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent combination of education and relevant work experience, plus 5 years of relevant experience; or Master's degree plus 3 years of experience.

CLEARANCE REQUIREMENTS:

Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.

Responsibilities for this Position

Put your engineering talent to the ultimate test. At General Dynamics Mission Systems, we create the technologies, products and services that help our service members, intelligence analysts and first responders keep our nation safe. The work we do is so advanced our teams often redefine what’s possible for the world. If you want to be a leader with the company that delivers smart solutions for our nation’s challenges, this is your opportunity.

We have an opening for a Senior Advanced Engineering Support Specialist supporting the Undersea Warfare Decision Support System (USW DSS) program. This position focuses on system installation, software integration, technical troubleshooting, and operational support across complex hardware and software environments. The ideal candidate brings extensive hands-on technical experience, strong diagnostic reasoning, and the ability to independently support laboratory and remotely deployed systems.

Key Responsibilities Independently lead assigned system installations, software integration activities, and troubleshooting efforts, coordinating additional technical support as needed.

Diagnose and resolve complex hardware, software, networking, virtualization, and configuration issues through systematic troubleshooting, log analysis, fault isolation, and root-cause analysis.

Install, configure, test, maintain, and support complex systems, including software deliveries, system updates, and verification of corrective actions.

Strong analytical and diagnostic skills, with demonstrated ability to independently investigate, isolate, and resolve complex technical problems.

Support integration and system testing activities, including verification of software fixes, regression testing, and evaluation of system functionality and stability.

Research technical documentation, system configurations, and component interactions to identify problems, recommend corrective actions, and support issue resolution.

Coordinate with software development, systems engineering, infrastructure, networking, and test teams to investigate technical issues and implement solutions.

Effective technical communication, documentation, and coordination skills, including the ability to provide technical guidance to customers and engineering teams.

Required Qualifications Strong technical competence in complex hardware and software systems, including installation, configuration, integration, and troubleshooting.

Extensive hands-on experience supporting Linux-based systems, including system administration, service management, log analysis, and troubleshooting.

Strong analytical and diagnostic skills with demonstrated ability to independently isolate and resolve complex technical problems.

Working knowledge of networking fundamentals, virtualization technologies, and system interfaces.

Experience supporting software installations, upgrades, and troubleshooting in laboratory or operational environments.

Ability to quickly learn and apply unfamiliar technologies, research technical issues, and develop effective corrective actions.

Effective technical communication, documentation, and…