Sr. Manager, Enterprise Patch & Vulnerability Management

Company URL : https://

Company URL : https://
Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.
Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand but proactively plan for the “ What’s Next ” in our industry and beyond.
With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves , and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed.

Come join us as we push forward into the future of industry leading technological solutions.
Berkley Technology Services:
Right Team, Right Technology, Simple and Secure.
The Company is an equal employment opportunity employer .

The Sr. Manager, Enterprise Patch & Vulnerability Management serves as the technical engineering lead for VIPR (Vulnerability Incident Prevention & Remediation), the enterprise capability accountable for the patch and vulnerability remediation lifecycle across services, applications, platforms, and infrastructure. Reporting to the Sr. Manager, Enterprise Patch & Vulnerability Management, this role leads the technical planning, orchestration, and execution of patch-related changes and partners with BTS technology teams, Cybersecurity, Service Management, Change Management, Application Support, and Operating Unit Technology organizations to ensure patches, vulnerabilities, hardening items, and posture management findings are remediated in a timely manner aligned with established service level agreements (SLAs).
The role is accountable for technical change orchestration and execution, AI-based vulnerability and patch analysis, exception review, and incident escalation. Success requires deep technical breadth across enterprise platforms, strong analytical and troubleshooting skills, operational discipline, and the ability to collaborate with and influence technical teams without direct authority.

• Technical Lead – Change Orchestration & Execution:
  Serve as the technical lead for patch-related change orchestration and execution across the enterprise. Build and sequence automated deployment plans, maintenance windows, dependencies, and rollback procedures; prepare and submit change records; and lead technical execution and bridge coordination during enterprise maintenance events. Coordinate remediation across products onto shared maintenance windows so that systems are touched once rather than repeatedly, reducing end-user disruption and change collisions.
• AI-Based Vulnerability & Patch Analysis:
  Leverage AI-enabled tools, analytics, and automation to analyze vulnerability scan data, threat intelligence, and patch release information; correlate findings to assets and service owners; predict deployment risk and service impact; identify remediation trends, recurring failures, and root causes; and produce data-driven prioritization recommendations. Ensure AI-generated outputs are validated and used in alignment with BTS…