Plumbing Manager

Lead, Build, and Scale:
Plumbing Manager in Manassas, VA – Big-Company Power with a True Small-Team Culture!

At JPB Home Services Inc., we offer all the security, high-end resources, and stability of a large organization combined with the close-knit, supportive feel of a small company. Unlike private equity-backed rollups where employees can feel like numbers, JPB is a family-owned platform led by experienced tradespeople who understand the real work done in the field. Our President and leadership team maintain an open-door policy, know every employee by name, and actively invest in your personal and professional growth.

We prioritize field technician well-being through fair rotations, guaranteed hours, and continuous licensing and skills development. When you join JPB, you get direct access to engaged leadership, a clear career path, and a team that genuinely advocates for your success.

We are seeking a high-performing, growth-minded Plumbing Manager to lead our operational hub in Manassas, VA. In this critical leadership role, you will oversee residential plumbing field operations across our local operating brands, driving top-line revenue, managing departmental profitability, and coaching field technicians. As JPB continues its expansion across Northern Virginia and the broader DMV area, you will serve as a key operational leader—standardizing best-in-class workflows, expanding high-growth trade offerings (such as jetting, sewer work, and pipelining), and positioning our plumbing division for scalable, multi-location growth.

• Competitive Base Salary: $110,000 – $125,000 per year (commensurate with experience).

• Performance Bonus & Profit Share: Uncapped quarterly performance bonus structure ($25,000 – $45,000+ target annual payout) tied directly to departmental profit margins, revenue growth, and team retention.

• Licensing Bonus: Additional quarterly bonuses for holding an active Journeyman or Master Plumber license.

• On-Target Earnings (OTE): $135,000 – $170,000+ total target cash.

• Comprehensive Benefits: Employer-sponsored Medical, Dental, and Vision coverage (100% employer-paid contribution option for employee).

• 401(k) Plan: Retirement savings plan with company match.

• Paid Time Off: Flexible PTO policy (3+ weeks) plus Paid Company Holidays.

• Perks & Tools: Take-home company vehicle or monthly vehicle allowance ($750–$900/month) with fuel card, company phone, tablet/laptop, tuition/licensing support, and dedicated leadership development budget.

• Lead day-to-day residential plumbing field operations across the Manassas regional market, managing technician scheduling, dispatch flow, and productivity.

• Manage full departmental P& L accountability, controlling gross profit margins, optimizing labor ratios (targeting 18%–22%), and managing material costs.

• Coach, mentor, and support field technicians through regular 1-on-1s, field ride-alongs, technical guidance via phone/video, and structured skills training.

• Leverage Service Titan to manage dispatching, review operational metrics, track departmental KPIs, and standardize operational procedures.

• Drive expansion into specialized, high-margin trade capabilities including jetting, sewer repairs, and pipelining.

• Manage customer escalations with polish and diplomatic leadership, maintaining brand trust and keeping callback rates below 2.5%.

• Support field morale and technician retention by enforcing fair attic rotations, guaranteed hours, and a positive team atmosphere.

• Leadership
  
  Experience:
  
  3+ years of proven supervisory or operational management experience in residential plumbing service operations.

• Financial Acumen: Demonstrated capability managing…