Engineering Operations Technician

Overview

Join our dynamic team as an Engineering Operations Technician at Amazon Web Services (AWS). As a Data Center Engineering Technician, you will play a pivotal role in maintaining mission-critical technology infrastructure to support 24/7 operations and a high uptime standard.

AWS Infrastructure Services owns the design, planning, delivery, and operation of AWS global infrastructure. You will work with a diverse team of software, hardware, network engineers, supply chain specialists, security experts, operations managers, and other vital roles to uphold safety, security, and reliable cloud services for our customers.

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures and local legislation
• Work schedule changes depending on specific site needs; shifts can be up to 12 hours and may rotate on a predefined schedule; some locations have on-call rotations
• Role may support more than one location/site

• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• Work in an environment requiring provided ear protection

This role supports data centers in various operational stages and may require travel to established locations for training until your designated site becomes fully operational.

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility

• 1+ years of electrical or mechanical experience
• 1+ years’ experience with Microsoft Office products
• Ability to work on a flexible schedule including days, nights, and/or weekends

• 2+ years of data center engineering experience
• Technical (Military/Trade School) training
• Associate or higher education in related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding, please visit the AWS accommodations information page.

This position will remain posted until filled.