Customer Development Manager, Auto Dealer

Customer Development Manager, Auto Dealer page is loaded## Customer Development Manager, Auto Dealer locations:
Manassas, VAtime type:
Full time posted on:
Posted 7 Days Agojob requisition :
R33158
** Position

Description:

** The Customer Development Manager, Auto Dealer, reporting to the Director of Sales, Auto Dealer, is a vital member of our award-winning Sales Organization, focused on driving new business growth within assigned accounts.

This role offers the unique opportunity to leverage cutting-edge digital tools and advanced analytics applications developed by our insightful team. These tools enable deep analysis of dealership operations, from optimizing product stocking to recommending pricing strategies and identifying ideal candidates for promotional offers. Backed by extensive data analytics, the Customer Development Manager will elevate their sales career by delivering impactful financial opportunities to dealerships and achieving territory sales goals.

KEY RESPONSIBILITIES
* Achieve sales and productivity goals within the assigned territory.
* Build and maintain relationships with tire manufacturer representatives within the territory.
* Develop new business opportunities by collaborating with OEM field contacts.
* Enhance tire retailing capabilities of assigned car dealership accounts.
* Formulate account strategies to drive revenue growth and meet monthly sales and business plan objectives within assigned region.
* Gather business intelligence and share insights with field partners and support center teams.
* Maintain accurate and timely records of key contacts and field activities via CRM tool.
* Maximize sales opportunities through personal visits and occasional telephone calls.
* Provide strategic insights to car dealerships and create customized business solutions that directly impact the customer’s bottom line.
* Resolve customer relations issues related to account activities.
* Understand and communicate relevant programs available to accounts.

COMPETENCIES Account/Client Management - The ability and skill to manage clients and accounts to the mutual benefit of the account client and own organization including the proficient use of contact management systems, Contract tracking software, CPU Tracker Software CPU Tracker, CRM Software  Action-Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.  Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders.  

Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.  Customer & Market Analysis - The ability and skill to analyze and research customer and market conditions and facts in order to develop a full and comprehensive understanding of the customer and its market to enable maximum returns.  Customer-Focused Approach - Keeps customer at center of sale~Collaborates with customers~Elevates partner insights~Uses common terminology  Decision Quality - Making good and timely decisions that keep the organization moving forward.  

Expands the Service - Prioritizes time effectively~Develops a long-term strategy~Identifies cross-sell/up-sell business opportunities~Communicates product/service advances~Improves channel management  Initiates Compelling Sales Conversations - Provides context for conversations~Proposes mutually valuable agenda~Leverages pre-call prep for partnerships~Confirms client understanding~Leverages pre-call prep~Adds value through perspective  Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.  Navigates Customer Challenges - Listens nondefensively to angry/upset customers~Defuses customer tension~Explains and addresses customer issues~Offers appropriate goodwill gestures~Keeps promises made to the customer~Prepares for commonly encountered customer challenges~Assists multiple customers simultaneously  Nimble Learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.  

Planning & Organizing - Ability to plan, organize,…