Director, Customer Support & Center Operations
Listed on 2026-10-07
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Customer Service/HelpDesk
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Supply Chain/Logistics
Bob’s Discount Furniture is seeking a Director of Customer Support Operations to lead both in-house and third-party contact centers. The role focuses on end-to-end operational oversight, performance analytics, and vendor relationships to drive high-quality customer service and strong KPIs.
The position emphasizes people leadership, process optimization, and a culture that values accountability and a customer-first mindset.
Consider building your career as a Director, Customer Support & Center Operations at Bob's Discount Furniture.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Director, Customer Support & Center Operations role in the description above.
We appreciate your interest in this position.
Join Bob's Discount Furniture and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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