Customer Service Operations Lead
Listed on 2026-10-17
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Customer Service/HelpDesk
Client Relationship Management -
Management
Client Relationship Management
RRD Company in Connecticut is seeking an experienced Customer Service Manager to oversee the day-to-day operations of the customer service team and ensure service levels meet or exceed expectations.
You will lead, coach and develop staff, conduct annual performance reviews, manage workload, and collaborate with internal and external customers to resolve issues. The role requires a Bachelor's degree and five+ years of supervisory experience in a customer-focused environment.
This is a great opening to take on the Customer Service Operations Lead role at RRD Company.
Join us at RRD Company as our next Customer Service Operations Lead in Manchester, CT, United States.
We are currently recruiting a Customer Service Operations Lead for our team in Manchester, CT, United States.
This is a genuine role to take on the Customer Service Operations Lead role at RRD Company.
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