Patient Coordinator- Part Time

Join to apply for the Patient Coordinator – Part Time role at Akumin®.

South Windsor, CT – $17.00–$18.50 per hour.

The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. This includes preparing documented patient records, ensuring patients understand what to expect, and performing patient registration and insurance verification.

• Greets and assists patients, customers, and visitors in person and over the phone.
• Performs patient registration in various systems and handles patient monetary responsibilities.
• Verifies insurance coverage and obtains prior authorization as needed.
• Pre‑screens patients before procedures, including medical history.
• Supports patient transport to and from exam rooms and assists patient transfer on/off exam table.
• Provides preliminary and post‑procedure instructions to patients.
• Maintains a clean, organized work area and orders supplies as necessary.
• Schedules patient appointments, obtains insurance verification/authorization, and prepares medical records for physicians, patients, and customers.
• Documents patient visits accurately in electronic and written records; assists clinical staff with documentation and image delivery.
• Performs all duties within HIPAA regulations.
• Completes other duties as assigned.

• High School Diploma or equivalent experience.
• CPR certification required for Mobile Radiology and Oncology; preferred for Fixed Radiology.
• Valid state driver’s license and ability to work at multiple locations.
• Strong customer service, organizational, and multitasking skills.
• Basic computer skills.
• Local travel may be required.
• COVID‑19 vaccination may be required.
• Successful completion of a pre‑employment background check and drug screen.

• Six months of customer service or related experience.
• Knowledge of medical terminology.
• Bilingual in Spanish.

• More than 50% of the time: sit, stand, walk, repetitive hand movements, see, speak, and hear to communicate with patients.
• Less than 50% of the time: stoop, kneel, crawl, climb and balance, and lift patients from a sitting or lying position for transfer or exam.

Residents living in CA, WA, Jersey City (NJ), NY, and CO may view pay range information.

Akumin Operating Corp. and its divisions are an equal opportunity employer and provide inclusive employment for all qualified applicants regardless of protected status.