Senior Counselor-Intensive Family Preservation- Manchester

Senior Counselor-Intensive Family Preservation
- Manchester

Wheeler Health is seeking a Senior Counselor to provide direct services, case management, and coordination of care for families in the Manchester area. The role involves establishing client plans, facilitating crisis and group counseling, and collaborating with community partners.

Provides direct services/case management/coordination of care to assigned caseload of individuals/families, accesses needed supports, facilitates communication and advocacy among family, DCF, school, probation, etc. May co‑facilitate groups per standard practice.

Hourly Rate: $21
Sign‑on Bonus: $4,000 (half upon hire, half at one year).

• BA/BS in Psychology, Social Work, Marriage and Family Therapy, Counseling or related field.
• Previous experience with client population with mental health and/or co‑occurring substance use disorders.
• Effective time management, strong verbal and written communication skills.
• Valid driver’s license; vehicle operation as needed.

Manchester, CT

Full time

Nurture Your Health

• Comprehensive medical insurance (Centivo)
• Dental and vision insurance (Cigna)
• Wellness programs for physical and mental health

Secure Your Future

• Company‑paid life and AD&D insurance
• 403(b) plan with company contributions

Fuel Your Career Growth

• Education Reimbursement Program
• Training and development opportunities, including supervision toward licensure
• Licensure reimbursement

Maintain Work-Life Harmony

• 15 vacation days per year
• 8 sick days per year
• 2 personal days per year
• 2 floating holidays per year
• 9 paid company holidays
• Free and confidential counseling through EAP

Develops case management plans or plans of care and provides direct case management services and/or coordination of care specific to each assigned client and/or family (biological, foster and/or other caretakers as indicated), including interventions necessary to increase the probability of treatment completion, build on strengths of the client and/or family and to improve life functioning. Submits and reviews documentation as defined by program.

Provides front‑line crisis support to individuals and/or families in the program by phone, in‑home and/or in the community as needed based on initial assessment of the presenting concerns and program practice parameters. Problem solves by interpreting and adapting guidelines in the field and reviews situational details and assessment with supervisor for a second opinion and consultation.

Makes decisions based on interpretation of the data presented and/or refines the methods and techniques used. Uses judgment to interpret and adapt program guidelines/procedures based on specific concerns/needs/problems presented by client/family.

Determines the processes and methods to follow based on assessment of the client/family presentation and their strengths; takes a course of action from varying alternatives to provide client/family centered support and care.

Provides group, individual and/or family counseling to clients with appropriate supervision and coordinates treatment phases with both internal and/or external service providers and/or family supports as appropriate.

Maintains records of counseling, coordination of care, child and family team meetings and/or case management activities for reporting and tracking purposes and completes all documentation for client medical records in accordance with documentation timelines and in compliance with Medicaid, licensing and other regulatory requirements/agencies as defined by program.

Demonstrates knowledge of basic psychopathology, crisis theory and other behavioral health concerns, and primary intervention modalities relevant to target population (e.g., skill building, safety planning, parenting skills, and high fidelity wraparound care).

Supports daily program specific operational functions as required. May transport clients to appointments or linkages as appropriate.

Provides service (evaluation, treatment, wraparound team facilitation, follow‑up, case management) in the office and/or community settings…